Platform Operator

VoxCraft AI is a digital platform owned and operated by Madaspark for E-Marketing, a single-member limited liability company registered in the Arab Republic of Egypt.

• Unified Commercial Registration No.: 110700100058989
• Tax Registration No.: 781685192
• Registered address: 17 Salah El Din Street, El Hosary, 6th of October City, Giza, Egypt
• Email: support@voxcraftai.com

Refund and Cancellation Policy

Because VoxCraft AI supplies digital subscriptions, credits, and on-demand services that may be delivered or consumed immediately, completing a payment does not automatically guarantee a refund.

You may request cancellation or review of a charge by emailing support@voxcraftai.com. Include the account email, transaction date, amount, payment reference, and reason for the request. Do not send full card details.

We review requests individually, considering whether the service, subscription period, credits, or generated output has been used; whether the charge was duplicated or made in error; service availability; and applicable consumer-protection law. Approved refunds are returned to the original payment method where technically possible. Processing time after approval depends on the payment provider and issuing bank.

Stopping renewal prevents future subscription charges but does not automatically refund the current billing period. Nothing in this policy limits any mandatory rights available under applicable law.